The association will provide you with your credentials, after you received them please head to the home page to login
step 1-Type your email address to request a password reset
step 2-Go to your email inbox and find the reset code
step 3-Copy the code exactly the same with no extra spaces and type your new password
step 4- press reset password you will see a green
notification stating password changed and you will be able
to login with the credentials you just created.
please make sure you are using one of the supported browsers and that they are up to date.
-Google Chrome, Firefox, Safari, Microsoft edge
Please use support button to request assistance
All streaming video players on this site are mobile‐friendly. That is, when you touch the video player in your mobile browser, the video will automatically load in your device's native video player. There is no app needed. If you notice the streaming video player is larger than your screen, simply touch the player to launch your device's native video player
click icon on the bottom right to full screen video
My screen has over ½ taken up by the header.
you can press " CRTL -" or " CRTL +" to zoom in and out the page
After the event has concluded you can still watch the sessions.
-Inside the player you can click the icon in the top right to choose which day you prefer to watch.
if you lost sound please restart your browser, if the issue persists please try a different device or browser.
Please restart your browser to correct the issue.
please make sure audio is un-muted in the player and all the way up.
Please check your internet connection
We recommend viewing Livestream from a wired connection with a download speed of at least 1Mbps. If the event producer is sending the stream at a higher bitrate, you will need a faster connection.
To test your speed, go to www.speedtest.net. Bandwidth fluctuates constantly (especially on Wi-Fi and mobile internet), so running multiple tests is recommended.
As a general rule, your download bandwidth must be greater than the bitrate of the event broadcast you’re trying to watch.
Please restart your browser if the issue persists please try a different device or browser.
Please restart your browser if the issue persists please try a different device or browser.
In some situations, other audio applications may interfere with the stream; try closing your browser and all audio applications. Restart your browser and return to the video.